Privacy Policy

Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Site includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily provide when you register with the Site or request a service.
• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, and the pages you visited.

How We Use Your Information

We use the information we collect to communicate with you regarding our services, to process bookings and payments, and to improve our website. Specifically, we may use your information to:

• Fulfill and manage your cleaning service requests.
• Send you technical notices, updates, security alerts, and support and administrative messages.
• Respond to your comments, questions, and customer service requests.
• Comply with legal obligations.

Sharing Your Information

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release information when it is necessary to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights

If you are located in the EEA or UK, you have certain data protection rights. ElRoams Cleaning Services aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

Cookies and Tracking

Our site uses "cookies" to enhance user experience. You may instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.